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Mac Forum / Applications / Entourage / November 2006Entourage freezes during strange disk access
I am increasingly having a problem where, for no apparent reason, Entourage hangs up on my Powerbook while I hear a ton of hard drive access, as if it was saving or sorting or reading the disk. Everything works fine after it stops, but this situation occurs, now, multple times per day and for a good minute or so each time. It also impacts my ability to use other applications, since it kind of dominates my CPU. I have a lot of old emails, and also sort mail into folders to keep them organized. Is there a magic point where Entourage suddenly can't handle the volume of old email and starts having to constantly rearrange the files, or something? I have gone and deleted many very old emails, but I use the computer for my consulting work, and many of the old emails are important for archival purposes. > I am increasingly having a problem where, for no apparent reason, > Entourage hangs up on my Powerbook while I hear a ton of hard drive > access, as if it was saving or sorting or reading the disk. Everything > works fine after it stops, but this situation occurs, now, multple > times per day and for a good minute or so each time. It also impacts my > ability to use other applications, since it kind of dominates my CPU. This doesn't sound like an Entourage problem directly. I would check the following two things: (1) Are you running Tiger? If so, tell Spotlight to keep its mits off the Microsoft User Data folder and its contents. (2) Are you running out of hard disk space, perhaps because don't have enough RAM and you are generating a lot of swapfiles? My MemoryStick freeware app can help alert you to that kind of situation. m.  Signaturematt neuburg, phd = matt@tidbits.com, http://www.tidbits.com/matt/ Tiger - http://www.takecontrolbooks.com/tiger-customizing.html AppleScript - http://www.amazon.com/exec/obidos/ASIN/0596005571 Read TidBITS! It's free and smart. http://www.tidbits.com On 29/8/05 19:14, in article 1125339295.110172.226880@g44g2000cwa.googlegroups.com, "jay" <john@shulers.net> wrote: > I am increasingly having a problem where, for no apparent reason, > Entourage hangs up on my Powerbook while I hear a ton of hard drive [quoted text clipped - 9 lines] > old emails, but I use the computer for my consulting work, and many of > the old emails are important for archival purposes. The only consistent repetitive disk access you should be getting is the database engine carrying out a consistency check, but this is barely more than a 'tick' every couple of seconds. The other possibility is that you are seeing a lot of swap file access because the system is running low on useable memory. How much RAM do you have? Is the problem reduced when you restart the system and only start up entourage? SignatureBarry Wainwright Microsoft MVP (see http://mvp.support.microsoft.com for details) Seen the All-New Entourage Help Pages? - Check them out: <http://www.entourage.mvps.org/> I am experiencing the same issue as Jay and have ever since upgrading to Tiger a few weeks ago. I have 2GB of SDRAM and about 7GB of available hard drive space. With the maximum amount of memory possible in my PowerBook G4, I don't think it is a memory issue on my system. I do have a lot of email stored in folders on the system, also important for archival purposes for my work. This problem is really driving me nuts; it locks up Entourage all the time, mainly when I am drafting email. The lock up takes so long, that I just quit trying to type and go to a different application until I hear the hard drive stop spinning. It doesn't matter if Entourage is the only application running or if I have three Adobe apps running along side it, the performance issues are still the same. Any advice or fixes are much appreciated! I've looked for additional information, but haven't come up with any solution. Thanks! Julie > On 29/8/05 19:14, in article > 1125339295.110172.226880@g44g2000cwa.googlegroups.com, "jay" [quoted text clipped - 28 lines] > Seen the All-New Entourage Help Pages? - Check them out: > <http://www.entourage.mvps.org/> This fix - posted elsewhere on the board - seems to have worked for me. Good luck! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Joe Selvaggi blames it on Spotlight and has a suggestion: I am experiencing the spinning ball problem in Entourage since upgrading to Tiger. There a corresponding sound (like frantic memory/ disk swapping activity) coming from my PowerBook. Apparently it's Spotlight trying to index the Entourage Mail DB. Tell Spotlight to ignore the Microsoft User Data folder (Users > Documents > Microsoft User Data). Should do the trick, or at least it appears to work. welcome to the world of Microsoft. I migrated off the PC to a G owerbook over a year ago. My mac has not operated as well since installed a Microsaoft aplication on it. Ye it will freeze and continu to freeze eating every resource it can. It appears to happen when th syncing with the server. I would imagine it is sucking up ever resource (RAM) it can to prevent interuption. I have sent probably 5 emails to MS complaining. Even more perplexing, you cannot perform simple print execution from calendars or contacts. So, I just bought a Dell laptop nd converted back because of the pai and agony I faced everyday for so long.... I AM A BEATEN MAN... -- jaysonrjone Posted from - http://www.officehelp.i Have you tried repairing permissions? On 15/11/06 04:19, in article jaysonrjones.2hasa0@NoSpamPleaze.com, > welcome to the world of Microsoft. I migrated off the PC to a G4 > owerbook over a year ago. My mac has not operated as well since I [quoted text clipped - 9 lines] > > I AM A BEATEN MAN.... |
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